Our Policies
          To Frequently Asked Questions - FAQ

CANCELLATION: The economics of running a small inn in a resort area necessitates a fairly strict cancellation policy. In the event of a cancellation ten (10) days or less before the arrival date, regardless of the reason, the guest expressly authorizes the innkeeper to charge the balance due to the guest’s credit card, less any nights that the innkeeper is able to re-book.  Most all Idyllwild inns have very similar cancellation policies. 

EARLY DEPARTURES: Cedar Street Inn & Spa guarantees to hold a room for you for all the dates you reserve. Guest guarantees payment for all the days reserved. There are no refunds for early departures. We strive for repeat business and will make every effort to re-book the room night (s) that were reserved for you.

RESERVATION GUARANTEE: A booking deposit equivalent to one-night’s lodging is due and collected at the time of the booking. If you must cancel, your deposit, less a $25 processing fee, is refundable if we are notified at least ten (10) days in advance (30) days for group, special events, and holidays. December 15th thru January 3rd are considered holidays.

SECURITY DEPOSIT: The guest agrees to be responsible for loss, damage or excessive cleaning regardless of the amount of any security deposit. If there is a credit/debit card on file the guest gives express permission to use the card as security for said charges. If the guest pays by cash or check, the equivalent of a cash security deposit in the amount of $250 will be paid along with the booking deposit.

MINIMUM STAYS: Although two night stays are required on weekends at the Inn, a Friday or Saturday night may be booked for one night to “fill in a hole”, or as a last minute booking. Add $10.00 per night for Holiday weekends. Rental Cabins may be booked for single nights on weekdays or as a last minute booking for a weekend night with a cleaning surcharge of $50. 

CHECK-IN/OUT: Check in time is from 2:00 p.m. to 8 p.m.; late arrivals are only accepted with prior approval. When occupancy is high we cannot guarantee that accommodations will be ready by 2:00 p.m., although we make every effort toward that goal. Check out time is by 11 a.m. Extensions may be made at a small charge.

OCCUPANCY/CHILDREN: Families with young children or more than one child are generally directed to one of our rental cabins. Our pricing is based on double occupancy. Occupancy by more than two guests adds from $10 to $15 per guest per night. Occupancy is established at the time of the initial booking. The innkeeper must be notified in advance about any change in the number of guests, which might require separate accommodations or an extra fee. The occupancy for most of the rooms at the Inn is two persons. The vacation rental homes range in occupancy from two to ten persons.

NO SMOKING: Smoking is only allowed on decks or patios and not inside any of our properties.

POLICY ENFORCEMENT: Violating a policy can be grounds for immediate eviction, forfeiture of lodging fees and liability for damages.

LIABILITY WAIVER: Guest agrees to sign a liability waiver at check in.